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1. How do I apply for an electric service connection?
You can go to our Customer Service Section at SEZ Administrative office at Canal Road corner Labitan St., Central Business District, Subic Bay Freeport Zone to furnish a copy of a checklist of requirements for power connection
2. How can I apply for reconnection?
Customers/Locators can only apply for reconnection after settlement of all power billing arrears and other Electrical service obligation from Subic EnerZone.
3. What do I do if I would like to terminate my electric service connection?
A written letter of request addressed to the General Manager must be presented to our office expressing intention of power disconnection or termination.
4. What is an Electrical Permit? Where do I get such?
An Electrical Permit is a document issued by the SBMA Engineering Department that represents an official written permission from the corresponding government electrical and/or inspection department on a form provided for the purpose authorizing work to be commenced on any electrical installation as requested by the Locator. SBMA Engineering Department is at Building 255, Subic Bay Freeport Zone.
5. Why should I pay a load deposit?
A load deposit is required from customers by distribution utilities of new and/or additional service to guarantee payment of your monthly bills. It is equivalent to the estimated billing of the customer for one (1) month consumption or is the total load scheduled to be connected base on submitted electrical plan for new application.
6. Where can I apply for an electric service?
Your can apply to our Customer Service Section at Subic EnerZone Corporation Administrative Building, Canal Road corner Labitan St. Central Business District, Subic Bay Freeport Zone. Service hours are from 8:00 AM to 5:00PM, with no noon break, Monday through Saturday. Our SEZ personnel will be there to help and assist you!
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